Customer FAQs

Is newtrul a loadboard ?

Yes, newtrul is a private load board and search engine, but not like the ones you might be used to. We prioritize your trusted partners and enable them to digitally find and book your freight.

I can’t see my TMS on your list of partners. Does that mean we can’t work together?

The list of our partner TMS’ shows integrations that are already completed and live, but we’re adding new partners to this list every day! Reach out to us at sales@newtrul.com and we’d be happy to find the best integration solution for your company..

How do I invite my carriers?

You send us a list of the carriers you’d like to work with, and our carrier outreach team does the rest!

How do I log in to newtrul?

You don’t! The entire booking flow can be completed from your TMS. Yes, really!

Is newtrul a broker ?

No, newtrul does not have an MC# or DOT# and we never plan to have either. We prefer to leave tough jobs to the experts (like you), we just want to enable you and your team with meaningful technology..

How much do I pay for newtrul ?

We charge a small transaction fee only when your load is booked and picked up. We never charge for integrations, maintenance, convenience or any other monthly fees your other technology providers may have cooked up.

How do I subscribe to newtrul?

You don’t need to! Your invoices will only have one line item: Digital bookings.

Can I still use other platforms ?

Of course! However, we’re not sure you’ll need to.

Carrier FAQs

Is newtrul a loadboard ?

Yes, newtrul is a private load board and search engine, but not like the ones you might be used to. We prioritize your trusted partners and enable you to digitally find and book their freight.

Is newtrul a broker ?

No, newtrul does not have an MC# or DOT# and we never plan to have either. We prefer to leave tough jobs to the experts (like you), we just want to enable you and your team with meaningful technology.

Can I still use other platforms ?

Of course! However, we’re not sure you’ll need to.

How much do I pay for newtrul ?

All carriers have free access to newtrul. Join for free here!

How do I sign up?

Create a free account here!

How do I use the search engine?

Our platform is intuitive and user friendly, but if you need help you can watch this demo video or reach out to us at help@newtrul.com.

Do I subscribe to newtrul ?

Nope! Newtrul is always free to all carriers.

We understand challenges facing shippers & brokers. So, we are always ready to help.

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